AI in Negotiations

Generative AI has the potential to shake the disciplines of negotiation and conflict resolution to their core.

A core step in negotiations and conflict resolution is to determine the objective facts of an issue and separate them from the subjective interpretations of issues. That pool of facts gives a framework for discussions to take place. In the age of Generative AI, when imagery and text can be created in fractions of seconds to appear as “primary sources”, we need to focus more on validating data and evidence before starting good faith negotiations.

Amusing, if unnerving examples of Generative AI abound. Ranging from fake AI-generated images on Instagram accounts like Mott Bayne and Mace Ballwood, through to conspiracies of clones of JFK…

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Three Fundamentals for Conflict Resolution

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Idea Generation - Distraction